prt

Proactive Renewal Management

Our Proactive Renewal team work to secure your renewals, year in year out

Securing your renewal income

Policy renewal is the most significant part in building a significant, long term, income stream from GI. As such we formed a Proactive Renewal team to monitor and manage renewals year in, year out.

Benefits for you and your clients

This activity has multiple benefits for both your clients and your business and regularly achieves a consistently higher retention rate. Your clients receive an excellent customer experience and reassurance their insurance policy is fitting for the year ahead.  While this reinforces your importance as the person who manages their insurance.

Our renewal retention specialists will review and attempt to contact every* client as their policy comes up for renewal.  We provide the renewal premium of the existing policy and an automatic offering of up to two alternative competitive quotes in their renewal pack.

Using technology to improve retention

We recently introduced the use of a text messaging feature to notify clients of their renewal dates and to expect a follow up call.  The specialist will explain the options and conduct a comprehensive review of their insurance needs. The best part is you keep the full commission.

Year in, year out

Having done the hard work in arranging the policy for your client in year 1, we continue to support you, year in year, out by providing unrivalled policy renewal management. Combined with our Commission Guarantee you can be sure you will receive a consistent trail income from your GI clients with The Source.

 

Need help from our service team?

Email us help@thesource.co.uk
Phone 02920 265 265
Lines open Monday - Friday 8:30am - 6:00pm

News

Read more

We've sharpened our GI rates

We're happy to announce that further premium reductions have been introduced on multiple products to assist brokers…