At Source Insurance Ltd, we’re committed to protecting and respecting your privacy.
This section of the website is aimed at customers who have or may have a finance agreement with Source Insurance Limited. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent via email to firstname.lastname@example.org or by writing to Source Insurance t/a Source Finance, 2nd Floor, Wing A, Global Reach, Dunleavy Dr, Cardiff CF11 0SN
Who are we?
We are Source Insurance Ltd trading as Source Finance. Source finance is a premium financing facility that offers flexible and innovative financing options for customers. Source Insurance Ltd trading as Source Finance is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales no. 2864963 at 2nd Floor, Wing A, Global Reach, Dunleavy Dr, Cardiff CF11 0SN We process your personal information in order to carry out the legitimate interests of providing and administering loans to finance premiums for insurance policies.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services or if you register to receive regular information from us. We also obtain information about you when you receive a quote, and if you go on to take out an insurance policy through Source Insurance.
What type of information is collected from you?
How is your information used?
We may use your information to:
- Provide quotes for the insurance products you have requested;
- Facilitate the purchase of an insurance policy;
- Administer any payments for any policy purchased through us;
- Carry out our obligations arising from any insurance policy you have purchased;
- Update you with information relevant to your insurance policy;
- Send you letters about adjustments to your policy;
- Invite renewals of your policy;
- Seek your views or comments on the services we provide;
- To help detect and prevent financial crime, including fraud and identity theft;
- Notify you of changes to our services or to the products available from us;
- Send you communications which you have requested and that may be of interest to you. These may include information about campaigns, information about products, promotions of our associated companies’ goods and services.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our obligations to insurers and regulators. We will hold your personal information on our systems only for as long as is necessary for the relevant activity.
Who has access to your information?
You have a choice about whether you wish to receive information from us. If you do not want to receive direct marketing communications from us about the products and services which we offer, then you can select your choices by ticking the relevant boxes situated on the form or web page on which we collect your information. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: email@example.com or telephone on 029 20265265.
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change your email address or any of the other information we hold is inaccurate or out of date, please email us at firstname.lastname@example.org, or write to us at Source Insurance, 2nd Floor, Wing A, Global Reach, Dunleavy Dr, Cardiff CF11 0SN. Alternatively, you can telephone 029 20265265. You have the right to ask for a copy of the information Source Insurance Ltd holds about you. Where we have reason to believe a request is excessive (for example, where you make multiple or repeat requests), we may charge a fee to cover our costs in providing this information. We will provide the information requested within one month of the request being received.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with a minimum of 256 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Automated Decision Making and Profiling
Source Insurance offers insurance policies from a range of insurance providers. In order to provide you with quotes, our systems will analyse your personal information to decide whether we can offer you the product(s) you have selected. This decision is made by assessing the information you have provided about yourself against the insurance provider’s criteria. We may also use your personal information to detect and reduce fraud and credit risk. If you choose to pay for your policy by direct debit, our systems will analyse your personal data to assess your creditworthiness. Assessing your creditworthiness takes into account several factors, including such things as whether you appear on the electoral roll and whether you have any county court judgements. We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
Use of ‘cookies’
Collecting Domain Information
Like most commercial web sites, Source Insurance Ltd automatically logs all traffic coming to and from our web site. Part of this data includes the collection of domain information. This data enables us to become more familiar with which customers visit our site, how often they visit, and what sections of the site are most active. Source Insurance Ltd uses this information to make informed decisions on improving the information and navigation of our site. Source Insurance Ltd may disclose aggregate statistics about visitors to our site to other third parties. However, any such disclosure will not include any personally identifiable information from any of our visitors.
Links to other websites
Children (16 or Under)
Our websites do not target and are not intended to attract children under the age of 16. Source Insurance Ltd does not knowingly solicit personal information from children under the age of 16 or send them requests for personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated on February 2018.