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Get in touch

The Source, Global Reach, Cardiff, CF11 0SN
[email protected]
02920 265265
Monday to Friday: 8.30am to 5pm

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LearningLab

LearningLab
Your Home of CPD

Explore Our Extensive Micro-Courses

Our LearningLab micro-courses consist of bite-size modules of the overall topic, broken down into manageable time frames of 15-minutes. The majority of our micro-courses are CPD accredited so that you can use the time towards your compulsory annual total.

- GI Product Pathways

Household Insurance Basics

Three modules of CPD-accredited content

This is an excellent foundation for improving your GI knowledge. It's perfect for using those coffee breaks or your morning commute productively.

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Landlord
Insurance

Two modules of CPD-accredited content

Focus on the fundamentals of BTL insurance. Our micro-courses explore the key features of landlord insurance and the comparison to household policies.

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Household Insurance Advanced

Three modules of CPD-accredited content

These explore the key definitions, key underwriting criteria and claims principles used in policies.

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- Customer Service Pathways

Intro to Consumer Duty

One module of CPD-accredited content

This pathway explores the history and background of the Consumer Duty, also providing an overview of the Four Consumer Duty Outcomes and how firms comply with these changes.

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Assessing Customer Needs

Two modules of CPD-accredited content

Our Assessing Customer Needs Pathway is centred around FCA guidelines on assessing customer needs and supporting vulnerable customers.

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Complaints Handling

Two modules of CPD-accredited content

Our Complaints Handling Pathway covers what is classified as a regulated complaint, who can make a complaint, how to deal with complaints, and the consumer duty principles.

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- Regulations Pathways

Anti-Bribery

Two modules of CPD-accredited content

This consists of two modules that will help improve your knowledge and awareness of bribery and aid you in reducing the risk of bribery within your business.

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Data Protection
and GDPR

Two modules of CPD-accredited content

This pathway offers a snapshot of how to prevent identity theft and phishing. It also explores how the eight personal rights affect you and your client.

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FCA SMCR & Conduct Rules

Four modules of CPD-accredited content

This pathway provides an overview of the FCA regulations for senior managers across all firms in the financial services sector.

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- General Insurance Awareness Pathways

Claims
Handling

Two modules of CPD-accredited content

This pathway provides an overview of the core principles of insurance, including indemnity, contribution, subrogation and more. It also explores the Consumer Insurance Act.

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Principles of Insurance

Two modules of CPD-accredited content

Our Claims Handling Pathway provides an overview of claims, the regulations and how you can support your customers through the claims process.

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More Coming Soon!

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Our commission guarantee

Year 1 £4,301

Year 2 £12,473

Year 3 £24,129

Year 4 £38,920

Year 5 £56,563

Build your commission year on year

Example: £340 Premium, 27.5% Commission, 90% Retention

You’ll earn competitive and flexible commission for the lifetime of each policy placed with Source.

For every year that your client renews with Source, you’ll continue to receive commission, even if you retire or leave the industry.

Set your default preferred commission percentage, between 0% and 27.5%, or use our sliding-scale to amend your commission rate at the end of each quote, to suit your client’s individual needs and budget.

Enhanced Fact Sheets Hub

Explore below to browse our range of LearningLab fact sheets, covering a range of topics from Household Insurance Basics to Consumer Duty legislation.

- Product

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- Source Systems

Our Proposition & its Benefits to you

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System Basics

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Household Insurance Quote

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- General Insurance

Claims Overview

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Consumer Insurance
Act 2012

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Insurable Interest & Proximate Cause

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eBooks

This is where you can view all the different types of eBooks in our LearningLab library. Ranging from topics such as ‘Getting Started with GI’ to ‘Assessing Customer Needs’, there’s plenty for you to read.