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This standalone module gives you a chance to dive into the details of Consumer Duty. Keep on top of the FCA’s regulatory changes!
Completion time: 30 mins
Format: eLearning module
CPD accredited: Yes
– The history and background of the Consumer Duty Principle
– The Four Consumer Duty Outcomes and how these can be applied in practice
– Implementing Consumer Duty into your services
There’s one more modules to complete in this pathway. Be sure to finish both to expand your knowledge!