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As the first step in our Claims Handling pathway, this module provides an overview of claims, the regulations and how you can support your customers through the claims process.
Completion time: 15 mins
Format: eLearning module
CPD accredited: Yes
By completing this module, you will understand:
– Claims handling regulations
– The use of 3rd parties in claims handling
– Supporting clients with claim-related queries
This module is your final step towards completing our Claims Handling pathway and further explores the claims process.