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Claims Handling – Claims Overview

Claims Overview

A Learning Lab eLearning CPD Insurance Claims Module

As the first step in our Claims Handling pathway, this module provides an overview of claims, the regulations and how you can support your customers through the claims process. 

Completion time: 15 mins
Format: eLearning module
CPD accredited: Yes

Module Content

By completing this module, you will understand:

– Claims handling regulations

– The use of 3rd parties in claims handling

– Supporting clients with claim-related queries 

The next module in this pathway: The Claims Process

This module is your final step towards completing our Claims Handling pathway and further explores the claims process.