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Claims Handling – home

Claims Handling Pathway

A Learning Lab eLearning CPD Insurance Claims Pathway

Focussing on claims handling best practice, this micro-course pathway covers the claims process, the impact of claims on your clients and how to support them should they need to make a claim.

-Two modules of content
-15 minutes per segment
-CPD accredited
-Certificate to download on completion of each micro-course

Get Started

Understand how you can support your clients should they need to claim with our Claims Handling micro-courses.

The Claims Process

Module two

The Claims Process

This module explores the claims process in more detail.
Start the course

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Don’t let 2026 catch you off guard — now’s the perfect time to get your General Insurance (GI) strategy in shape before January. Book a quick call with our GI experts, and we’ll make sure you’re GI-fit and ready to tackle 2026.