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- The Source, Global Reach, Cardiff, CF11 0SN
- [email protected]
- 02920 265265
- Monday to Friday: 8.30am to 5pm
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- The Source, Global Reach, Cardiff, CF11 0SN
- Support 02920 265265
Micro-courses home
Micro-course Library
Topics broken down into 15 minute segments. Making learning flexible for you.
What are micro-courses?
Our micro-courses consist of bite-size modules of the overall topic, broken down into manageable time frames of 15-minutes. The majority of our micro-courses are CPD accredited so that you can use the time towards your compulsory annual total.
CPD Accredited Micro-courses
Why not try one of our CPD accredited micro-courses?
If you’ve completed these courses be sure to check back soon as we update our library frequently!
Household Pathway
Six modules of CPD accredited content
CPD Accredited!
Take our Household Insurance course to improve your GI knowledge. It’s perfect for using those coffee breaks or morning commute in a productive way.
Start the course
Anti-Money Laundering Pathway
Three modules of CPD accredited content
CPD Accredited!
This micro-course consists of three modules focussed on the Anti-Money Laundering, the regulations that surround the topic and the importance of verifying your clients identity.
Get started
Applicable Laws Pathway
Three modules of CPD accredited content
CPD Accredited!
Take a deep dive into this micro-course to understand the Applicable Laws Governing Insurance Distribution, Core Legislation and Employment, and Health & Safety Laws.
Get started
Claims Handling Pathway
Two modules of CPD accredited content
CPD Accredited!
This pathway will cover an overview of claims, the regulations and how to support your customers through the claims process.
Get started
Business Ethics Pathway
Three modules of CPD accredited content
CPD Accredited!
This pathway will cover an introduction into Business Ethics. You will learn the basics of the topic, along with Codes of Conduct, Conflicts of Interest, and Business Finance Competency.
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NEW
Valuables, Personal Possessions & Bicycles
One module of CPD accredited content
CPD Accredited!
This module is for those looking to understand personal belongings, valuables and bicycles and the cover they require if they are to be protected under an insurance policy.
Get started
Buy-to-Let Pathway
Two modules of CPD accredited content
CPD Accredited!
Focussing on the foundations of Buy-to-Let, this micro-courses cover the fundamental knowledge surrounding landlord insurance.
Start the course
Anti-Bribery Pathway
Two modules of CPD accredited content
CPD Accredited!
This micro-course consists of two modules to help you improve your knowledge of the principles for reducing the risk of bribery and corruption within your business environment.
Get started
Assessing Customer Needs Pathway
Two modules of CPD accredited content
CPD Accredited!
This micro-course will be centred around assessing customer needs and supporting vulnerable customers.
By completing both segments of this pathway, you’ll expand your knowledge on your obligations and FCA requirements in relation to assessing customer needs.
Get started
Complaints Handling Pathway
Two modules of CPD accredited content
CPD Accredited!
This pathway will cover an what is classified as a regulated complaint, who can make a complaint, how to deal with complaints and the Treating Customers Fairly principles.
Get started
Legal Expenses Cover
One module of CPD accredited content
CPD Accredited!
This pathway will cover the key features of home insurance legal expenses cover, along with the benefits for your customers.
Get started
NEW
Landlord Insurance - Additional Covers
Two modules of CPD accredited content
CPD Accredited!
This module is for those looking to understand landlord additional covers like rent guarantee, home emergency cover and legal expenses cover.
Get started
SM&CR Pathway
Four modules of CPD accredited content
CPD Accredited!
This micro-course consists of four modules focussed on the rules that govern the practice of GI and the latest FCA updates.
Get started
GDPR Pathway
Two modules of CPD accredited content
CPD Accredited!
Focussing on GDPR, this micro-course pathway offers a snapshot of how to prevent identity theft, phishing and how the 8 Personal Rights can affect you and your client.
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Principles of Insurance Pathway
Two modules of CPD accredited content
CPD Accredited!
These modules will be looking at the Principles of Insurance. Accompanying a general overview, focussed areas include indemnity, contribution & subrogation, as well as expanding your knowledge on insurable interest & proximate cause.
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NEW!
Introduction to Consumer Duty Pathway
One module of CPD accredited content
CPD Accredited!
This pathway will cover an introduction into Consumer Duty. You will learn a history and background of Consumer Duty Principle, the Four Consumer Duty Outcomes, and how firms evidence and comply with these changes.
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NEW
Home Emergency Cover
One module of CPD accredited content
CPD Accredited!
This pathway will cover the key features of home insurance Home Emergency cover, along with the benefits for your customers.
Get started
Soft Skills Micro-courses
Out soft skill courses are equally as important. Complete the modules to enhance your user experience with your clients.
Time & Priority Management Pathway
One module of content to help you brush up on your soft skills.
Great Refresher Module!
Perfect for those looking to brush up on their soft skills.
Get started
FCA Guidelines on CPD Learning
Accumulating your CPD minutes is crucial for being a successful broker. To find out more on the FCA’s guidelines, you can view their webpage here.