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On the whole, 2024 was very much a turbulent time for the insurance industries in the UK.
From rising premiums to referrals becoming a focal point for insurers, advisers and consumers alike, we have seen a lot of change in a heightened market.
Mortgage rates have caused a consistent talking point throughout the industry, along with rising insurance premiums across several landscapes, including home insurance.
In August, the regulator published the latest in a series of consistent updates and analyses, which addresses several themes and concerns in the eyes of the FCA.
Since the pandemic, our industry has been largely affected by the change in working behaviours and environments for customers and
“Everything counts in large amounts”. So sang synth pop band Depeche Mode in their 1983 hit – a thinly veiled critique of corporate greed. In the age of an outcomes-focused regulator, however, does everything still count, in what amounts, and does it all add up to ‘fair value’?
It’s fair to say that the last 24 months have seen a significant increase in the cost of purchasing Home Insurance and although those increases have slowed down, we are yet to have ‘turned the corner’.