At Source Insurance, we pride ourselves on providing first-class experiences for clients looking for insurance policies. However, integrating advised home insurance sales into your offering can sometimes prove a task too many. This has spurred the creation and development of our brand-new Source Go platform.

How Do Referral Systems, Like Source Go Work?

What is the new referral system? Well, it’s a platform where you refer your customers with basic contact information before the client takes control and finishes their insurance quote online, in their own time, at their own convenience.

LiveChat is available for your clients as they move through their quotation, so you can be confident knowing support is only one click away. In addition, once your client has submitted their policy, our after-sale support teams will be on hand every step to ensure your customer is looked after for the duration of their policy.

Compliance Changes on the Horizon

The FCA recently introduced regulations to ensure that customers are treated fairly and get the best outcome from their experiences. Furthermore, as we look towards July 2023, the FCA are to roll out their Consumer Duty Rules. They are as follows:

• A new Consumer Principle that requires firms to act to deliver good outcomes for retail customers.
• Cross-cutting rules require firms to act in good faith, avoid causing foreseeable harm, and enable and support customers to pursue their financial objectives.
• Four Outcomes rules require firms to ensure consumers receive communications they can understand, products and services meet their needs, offer fair value and support their needs.

For more information on these rules, you can take a look at the FCA website here.

Benefits of Referral Platforms

Fair Pricing for Your Clients

Refer your clients with minimal details before handing over the control. From there, they can find the perfect insurance policy from an insurer panel to ensure they get the best product for a fair price.

Removing Regulatory Responsibility

As an introducer, you won’t need to worry about the compliance surrounding GI. All you need to do is provide us with simple contact details for your client, and we will do the rest.

Convenience and Time Consumption

If you are looking to include general insurance into your offering but have always struggled to find the time, the referral model may be a perfect halfway house for you. Allowing you to provide a complete protection package and allowing your client to secure quality insurance with a reputable brand.

Competitive Pricing for your Clients

At Source we take fair value seriously, designing Source Go to present your customers with low prices that we know will beat the competition. To find out more, complete a test quote today.

Our Customer Promises

Source Insurance has supported brokers with their General Insurance businesses for over 25 years. Since launching in 1993, Source has been committed to providing first-class service and expert insurance industry knowledge. In addition, Source has recently created its customer promises. These are the core principles both the internal and external teams live by and determine the direction and evolution of the brand.

Fair and Square Pricing
Build the cover you need from big-name partners.

Experts You Can Trust
No tricks, no jargon, no mystery.

It’s All Hassle-Free
Quick to quote, easy to understand.

Customer Service That Cares
Real people, not just robots.

Source Insurance has just launched its very own referral service. Why not kickstart your clients’ referral journey today? Register to use Source Go now! Take a look at the rest of our blog to find out updates on our latest systems, such as Source Go! Discover more here.