• The Source, Global Reach, Cardiff, CF11 0SN
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Our Customer Promises – More Than Just Words

Our Customer Promises – More Than Just Words

At Source Insurance, we pride ourselves on our passionate approach to our customer promises. These were created to ensure our customers have the best experience when searching for the perfect home insurance policy. 

We believe our promises are a strengthened bond between our company and the people who truly matter – our brokers and their clients. From advisers to their customers, we strive to make the home insurance journey as straightforward as possible for all parties to ensure the best possible outcomes.

Our Customer Promises

Since Source’s establishment in 1993, our customers have guided the evolution of our company. Therefore, every decision we make is purposeful, keeping the customer in mind when adapting and evolving as a company. With first-class service and expert industry knowledge at our disposal, we aim to enhance and demystify the home insurance process for everyone involved.

Fair and Square Pricing

Build the cover you need from big-name partners.

Experts You Can Trust

No tricks, no jargon, no mystery.

It’s All Hassle-Free

Quick to quote, easy to understand.

Customer Service That Cares

Real people, not just robots.

Our Proposition

Every year, we look to refine and enhance our proposition, ensuring that advisers and their clients have access to the ideal home insurance policies to fit their needs. We think providing people with the tools to discover the perfect protection and safeguard their assets is vital. 2023 will be no different, as we intend to strengthen our offering further.

At Source, we’ve been providing our customers with protection for their homes for over 25 years. To learn more about who we are and what we have planned for the year, head to our newest webpage to discover what’s coming up in 2023. We have exciting updates, which we will be adding to the page as they materialise. Stay tuned! Follow us on LinkedIn for updates and news.