Tag: customers

• Emma Williams
• September 12, 2023
• 0 Comments

The Power of Personalised Support

Let’s talk about support. Many companies offer support functions, but are those systems genuinely fulfilling the needs of their customers? …

• Owen Deacon
• May 16, 2023
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Preparing for the Rise of Gen Z in the Property Market

The world as we know it has transformed into an age of technology and digital advancements, with younger age groups at the heart of this dynamic shift. As a result, the financial services industry has undergone significant changes in recent years, significantly driven by the influence of the tech-savvy generations, such as Gen Z. Evolve ahead of the curve, so you’re one step ahead of the competition, ready to meet your clients’ needs.

• Owen Deacon
• May 2, 2023
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Putting Customers at the Forefront

It’s useful to think of championing your customers as a mindset rather than a task to complete. Ideally, putting customers at the forefront of your services should be like second nature, ensuring the process flows smoothly whilst keeping customers happy.

• Owen Deacon
• February 7, 2023
• 0 Comments

Our Customer Promises – More Than Just Words

We believe our promises are a strengthened bond between our company and the people who truly matter – our brokers and their clients.

From advisers to their customers, we strive to make the home insurance journey as straightforward as possible for all parties to ensure the best possible outcomes.